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Furniture Buying Agent Indonesia


Furniture Buying Agent Indonesia – We offer strategic product sourcing agent and supply chain management services in Bali and Java. Our services are only available to wholesalers and larger retailers.

Do you already buy or want to purchase from suppliers in Indonesia? If so, above all finding the right partner to control your orders is essential.

Besides controlling your existing suppliers we also source new products for you, but above all, we are totally transparent so everything is crystal clear to you.

This service is only for FULL container orders and subject to a minimum order value.

We are experts in the furniture and the handicrafts markets. We don’t deal in any other markets.

Please Note: If you want to buy directly from us – This service is not needed as our price includes all of these services plus a manufacturing warranty.

Furniture buying agent Indonesia
Furniture buying agent Indonesia


Why buy from Indonesia?


Indonesia is a multi-cultural society and has influences from Islam, Hindu, Buddhism, Christianity and Dutch, British and Spanish Colonialism. This cultural melting pot creates a diverse selection of furniture and accessories made in Indonesia.

Ranging from primitive styles produced by indigenous tribes, living for centuries in the rainforests through to modern factories producing the latest contemporary furniture styles and trends.

Indonesia has an abundant resource of raw materials a large variety of materials are used in the manufacture of furniture and handicrafts.

Around 70% of the world’s rattan is in Indonesia, along with many different materials like petrified wood and volcanic rock to name a few.

Furniture sourcing agents Bali Java Indonesia
Furniture sourcing agents Bali Java Indonesia

Not using a buying agent?


You maybe thinking why do I need an furniture buying agent? I can find my own suppliers and save the cost of a furniture sourcing agent.

Yes sure you can do that, but unfortunately, there can be problems.

In our database of 1000’s of Indonesian suppliers, we trust only around 10%, that, if we place an order, we know we will receive what we ordered, with everything being on time and to the right quality. The rest can do it – but we have to control them.

Believe us, we have experienced all of the problems listed below first-hand in the past. If someone tells you they have had no problems dealing directly, then they must be very lucky. It’s a big risk. We hear many problem stories from customers.

Don’t we fooled by the size of the company. Large doesn’t mean good! Some of our worst experiences have been with large export companies, who exhibit at international trade shows and we have had a terrible service, huge amounts of rejects, deliveries that are months late and they didn’t care.

Whereas some of the small companies with less than 10 employees are fully committed to make sure everything is perfect right down to the fine detail.

Furniture buying agent services
Furniture buying agent services

If you deal directly the problems you could face include: 

  • The wrong goods are sent. 

  • The wrong quantities are manufactured. 

  • Products made to the wrong specification. 

  • Poor quality goods produced. 

  • Orders are late being delivered.

  • Deposits are paid and no goods sent. 

  • Language problems. Little or no replies from the suppliers. 

  • Suppliers say yes to anything but can’t deliver on their promises.

Import export home decorations furniture lighting from Bali Indonesia
“We have dealt with Zenddu for a number of years now and highly recommend any of their products. They are honest and trustworthy. We bought products from another supplier in Indonesia and had a really bad experience. We nearly lost a 20,000 USD deposit by trusting a wrong supplier who was 4 months late on delivery and never replying to our emails or calls. Zenddu took over the control of the order as a favour to help us and got it completed and shipped. All the products we have bought from Zenddu are of the highest quality, and how they keep us updated about our orders production is beyond excellent”
Martin V

Furniture sourcing agent


Acting as your furniture buying agent and furniture sourcing agent, we work closely with you, so that we understand you, your business and as a result we know exactly what you’re looking for.

Becoming an extension of your own buying purchasing process

Being a British run company, with over 25 years experience in the global furniture market, so of course we fully understand your quality and reliability expectations. 

There are no language problems, in addition we have extensive knowledge of the Indonesian marketplace. Giving you confidence your interests in Indonesia are covered.

We communicate with all buyers in English. This is done by native English speakers, as we supply globally they are used to speaking to people who English is not their first language.

With suppliers our native Indonesian staff communicate in both Indonesian and Javanese languages, so eliminating any confusion and miscommunication.

Furniture manufacturing in Indonesia to Western standards
Furniture manufacturing in Indonesia to Western standards

We organise everything


We handle the whole purchase supply chain for you from initial sourcing of products right the way through to organising ocean freight shipments to anywhere in the world.

If there are multiple suppliers in your order we try to use the ones close to each other where possbile to reduce the consolidation and QC costs.

Nearly all of the products made in Indonesia are handmade and use low tech machinery and tools and rely on high levels of skill by the craftsmen producing them.

If you order wooden products we can buy them in a raw state and move them to our factory in Jepara to do the finishing in-house to ensure all the items look the same and the quality is consistent to our high standards.

zenddu logistics ocean freight services
zenddu logistics ocean freight services

What we do!


SPEND ANALYSIS – We discuss together estimated values, number of containers and frequency of your order.

GOAL OBJECTIVES – We discuss what types of product you want, specifications, quality level, materials used, styles etc.

SOURCING PLAN – We now formulate what type of manufacturers are required and where they are most likely based.

IDENTIFY SUPPLIERS – We identify suppliers in different ways. From our database of 1000’s of craftsmen and factories, government trade sources, trade associations, exhibitions, social media and recommendations.

CONTACT SUPPLIERS – We contact target suppliers for prices.

EVALUATE SUPPLIERS – We create a short list of suppliers.

NEGOTIATION – We confirm final prices and production timescales with the suppliers.

SELECT SUPPLIERS – We recommend which suppliers are potentially the best match for you order.

Furniture sourcing process in Bali Java Indonesia
Furniture sourcing process in Bali Java Indonesia

What we do!


During the whole production process we are in constant communication with you giving you updates on the progress of your order.

PLACE ORDER – Ensure the suppliers fully understand the order (Quantity, sizes, colours, specifications, deadline, etc)

PAY DEPOSITS – Pay suppliers deposits to start production

PRODUCTION MONITORING – We speak to suppliers weekly for an update on how the production is going.

QUALITY CONTROL INSPECTION – When the goods are finished we visit the supplier and do a fully QC inspection of every item. Any goods rejected we inform you. We send you photographs and videos, both close-up and of groups of products.

PAY FINAL BALANCE – When the goods are finished we pay the final balance to the suppliers.

CONSOLIDATION – If the goods are made in different locations, we arrange for the goods to be collected and moved to one of our warehouses so they can be loaded into a container.

EXPORT QUOTES – We contact our list of freight forwarders for the cost to export the goods. (Documents, certificates, fumigation, trucking to the port etc)

OCEAN FREIGHT QUOTES – We contact our list of freight forwarders for the cost to ship the goods and the timescale to reach your destination port. You can of course use your own ocean freight shippers if you prefer.

SHIPMENT – We arrange for the container to be sent to the supplier or our warehouse and it’s loaded. We send you photos of the goods being loaded and the container seal with the doors locked. The goods then leave on the journey to the destination port.

SUPPLIER PERFORMANCE– Whether you are buying directly from us or using our buying agency services we monitor the performance of all suppliers (days late on delivery, number of rejects) we give a performance score to all suppliers if they fall below a certain score, we put them on hold and speak to them about the problems. If they can not convince us that they can improve, then we stop dealing with them. Best ranking suppliers become preferred suppliers.

Furniture production process in Bali Java Indonesia
Furniture production process in Bali Java Indonesia

Making sure your order is right


As part of our furniture sourcing agent services we quality control your orders.

We do a full inspection of the goods to check that the specification and quality are satisfactory including moisture control testing of all wooden products.

Pre-check the correct raw materials, quantities, specifications are as per your order before manufacture.

Our quality control engineers work to very high quality standards, any goods rejected are reworked until we achieve a 100% pass.

However, if a product can not be fixed, we will contact you immediately to advise you. We can decide together what the next best course of action.

furniture quality control java bali Indonesia min
Wholesale tropical furniture handicrafts and lighting from Bali and Java Indonesia

Please register to see our full range of over 10,000 products. We will also keep you up-to-date with our latest products and news.

Our Friendly AI Support


Meet Zena, our AI Customer support. She is available 24/7. She speaks over 95 languages, you can chat with her in any language. 

She can answer basic questions like Do you have a catalogue and price list? or technical questions. Like the specification of any raw material, or the cubic capacity of a container. If you planning on visiting Indonesia she can also suggest places to visit during your stay.

Zena Ai customer support

If you ask her personal questions like, How old are you? Do you like your job? What’s your salary? Do you have a boyfriend? Who is Zendy? She can be a little sarcastic, depending on her mood. 

She is very knowledgeable and friendly. Chat with her! Use the chat button in the bottom right-hand corner.

Watch our videos with information about us, our services to retailers and for hospitality projects, what custom made products we can make and our quality control processes. 



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Furniture Buying Agent Indonesia, Furniture Sourcing Agent Indonesia